Returns & Refund Policy

Refund Policy

At Aerospand™, we are dedicated to providing you with products that enhance your breathing and overall well-being. We believe in the effectiveness of our solutions and recommend that you use them for at least 14 days before considering a return. If you are not completely satisfied with your purchase after 14 days and within our 60-day money-back guarantee period, please contact us at hello@aerospand.com.

Cancellation Policy

Please note that any changes or cancellations to an order must be made within 24 hours of placing the order. After this period, the order may have already entered the processing phase, making it difficult to accommodate your request. If you do cancel your order within 24 hours, we will process your refund within 7 business days.

60-Day Money Back Guarantee

We are confident in the effectiveness of our products and encourage you to try them for a minimum of 14 days to experience their full benefits. If you are still not satisfied and wish to return the items, you may do so within the 60-day period covered by our money-back guarantee. Please note that any shipping fees (if applicable) are non-refundable.

To initiate a return, please contact our support team by filling out the form on our Contact Us page or by emailing us directly at hello@aerospand.com. To expedite your return, please provide your Order Number or the Name and Email Address used to place the order.

Damaged Items

We take great care in packaging our products to prevent damage during shipping. An item is considered damaged if it has a defect or is physically broken. Please note that damaged packaging such as dented boxes, where the product itself is in good condition, does not qualify as damage.

If your item arrives damaged, please notify us within 72 hours of delivery. To report a damaged item, email us at hello@aerospand.com and include a clear photo of the damage. We will determine if you are eligible for a replacement at no cost to you. Please note that we do not refund, replace, or accept returns for items damaged through normal use, wear and tear, or misuse.

Shipping and Delivery

While we strive to deliver your order promptly, we cannot be held responsible for any shipping or delivery delays that are beyond our control, including those caused by the courier, customs, or other unforeseen factors during transit. If you encounter any issues with your delivery, please contact the courier directly for assistance. Aerospand™ is not responsible for any lost, stolen, or delayed packages.

Incorrect Shipping Address

It is the customer’s responsibility to ensure the correct shipping address is provided at checkout. If an incorrect address is used and we are not notified within 24 hours of placing your order, we cannot guarantee a resend or a refund.

Please note that Aerospand™ reserves the right to modify this Return & Refund Policy at any time. It is the customer’s responsibility to review the most recent version before purchasing and using our products. By purchasing and continuing to use Aerospand™ products, customers indicate their acceptance of this Return & Refund Policy.